Helping People Since 2005

Inside / Outside Handyman Services BBB Business Review 

(804) 929-3123

Glen Allen, VA 23060

Inside / Outside Handyman Services BBB Business Review


Housing Families First provides families experiencing homelessness with the tools to achieve housing stability. Their  goal is not only to assist families in finding permanent housing, but also to ensure that each family has access to the supportive services necessary to sustain housing in the long run.

Housing Families First, through Building Neighbors and Hilliard House, provides the support and encouragement necessary to move a family from homelessness to living productively in the community.

Building Neighbors is a rapid re-housing program that helps families experiencing homelessness move into permanent housing as quickly as possible, then provides supportive services to help them sustain it. Since launching the program in early 2012, Housing Families First has increased the number of families it can serve annually by eight-fold.

Building Neighbors accompanies families through a well-established process that consistently enables over 90% of participants to move into permanent housing. Most importantly, 85% of these families do not return to homelessness within a year after leaving the program.

Here’s how rapid re-housing works. A family that is referred to Building Neighbors meets with a Family Housing Case Manager to complete a comprehensive assessment of their strengths, assets, needs, and barriers. Together, they develop a housing action plan that builds on the family’s unique strengths and addresses their barriers. The family then works with a Community Housing Navigator to identify and apply for safe, affordable rental housing that meets their needs.

Once approved for a lease, Housing Families First may provide financial assistance with deposits, utilities, and first month’s rent, if needed, so that the family can lease their new home. The family then works with their Case Manager – usually for about three to six months – to increase their income, address individual challenges, and connect to community resources so that they can maintain their housing.

What makes Building Neighbors so successful? It is based on a proven approach – Housing First. What is Housing First? Simply put, it is the idea that services to improve a family’s well-being are more effective when the family is in their own home. Our compassionate, professional staff and our collaboration with strong community partners are also keys to the program’s success.

Hilliard House is a short-term shelter for up to 30 children and adults who are on their way to a permanent home but need a safe and supportive stopover. Here, families experiencing homelessness have the chance to work with supportive staff for a month or so while they regroup, regain control over their lives, and plan their path to housing stability.

Families making Hilliard House their temporary home may take advantage of meals – breakfast, dinner, and a snack each day – as well as laundry facilities, a clothing closet for people of all ages and sizes, a computer lab with internet access, and playgrounds for the children. These meals and onsite amenities free families up to save money, look for permanent housing, and prepare to quickly move back into the community.

To find out more about this wonderful organization, please visit Housing Families First  website. 

Give Help to HFF 

Donate Items

When a family experiences homelessness, in many circumstances, they have only the clothing on their back and few, precious possessions in a bag. You can help to ensure that these individuals have the items they need to set up their new home and the clothing needed to wear to work or to school. 


What would you need to set up a new home if you started from scratch? That’s what we need when families transition out of homelessness into their new home. We welcome sofas, chairs, coffee and end tables, beds, gently used mattresses, chests of drawers, kitchen tables and chairs, kitchen appliances, washers/dryers, and other furniture items.


Would you like to share your time to help families get back on their feet? Housing Families First has a wide variety of volunteer opportunities that give you a chance to make a difference in the lives of families exiting homelessness. Opportunities for individuals, families and groups of all skill levels are available. To find out about volunteer opportunities, contact Terri Iguina, Operations and Volunteer Manager, at terri@housingfamiliesfirst.org or 804-236-5800, ext. 24.

Volunteer Opportunities

Evening Supper Program 

Come prepare a meal for our residents.

A Do-It-Yourself Volunteer Opportunity: Welcome Snack Bags

 Prepare decorated snack bags at home for our residents. 

Opportunities Available For How You Would Like To Give.


Inside Outside Handyman Services will make a donation to HFF  in your name when we complete your project if you mention HFF  to us.  

Call us at today at (804) 929-3123

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